ON THE GROUND
One of the many reasons we’re able to provide you with a hands-off experience is that we have our own outstanding field services engineering teams.
Identifying the need for outstanding field services is actually one of the things that inspired us to form ASH. We set the standard for predictable pricing, thorough practices and outstanding on-site work – supported by detailed reporting that gives you up-to-the-minute progress. We customize our approach for each client, training teams up front so that we can deliver globally, at scale.
Our field services teams have boots on the ground across the UK, EU, USA and Canada – and we work with partners in other areas of the world who adhere to our meticulous standards.
Field services for an integrated offer
Our field services teams are trained, motivated and highly professional. Like everyone at ASH, they care about your business and helping you to be able to think bigger.
We work in harmony with your business, causing zero disruption. We’re thorough and courteous and work to the very highest safety and technical standards. And this brilliant quality comes at highly-competitive rates.
These are just some of the deployments our field services teams can achieve for you…
Network infrastructure and WiFi
Our teams can deploy business-critical hardware across your estate with zero down time, standardizing to support your organization for the long haul.
And whether you want WiFi for customers – or to offer mobility to your teams, we can empower your IoT to deliver.
Our engineers are highly qualified – and they can support you with a range of capabilities, including structured cabling, device installation and system checkout.
Working hand-in-hand with our project managers and technical support teams, they deploy rapidly and accurately – with a more than 95% right-first-time rate.
An important part of our heritage
We’re an unusual – and valuable – organization. We can deliver the whole journey – from design and consultation all the way through to exceptional deployment. And we do it with industry-leading approaches to risk management, project management and transparency.
So we’ve always been proud to offer strong engineering teams – and it’s true to say there are strands of engineering DNA running all the way through ASH.
These strands are important because they give us the practical understanding to know what will work, the insight to understand risk and mitigate it – and the hands-on approach that means you’re just as likely to speak to our CEO as our project managers, operations or technical specialists when you call.
Powerful delivery, zero snags
When you partner with ASH, you team up with an organisation that’s honed service delivery to fine art.
It’s an approach that puts you and your organisation’s needs first. We start small – developing a proof of concept. We train our teams to understand and work within the specific requirements of your business, brand and spaces. And then we go in hard – deploying at scale and pace.
It all means you get the technology, analytics, support and big thinking you need to take your organisation further – in exactly the timescales you want.
Our consultancy teams design approaches that are about getting you the best TCO. They recommend technology, carry out risk assessments and audits, train teams and manage any vendor teams – setting the stage for perfect delivery.
Our field services teams work in your space, deploying expertly and meticulously, with the full support of our technical and project management teams.
Our project management office truly sets the bar in our industry, ensuring perfect, first-time-right deployment.
Our technical services teams are on hand to trouble shoot, solve issues and can pre or re-configure remotely across multiple time zones.